H O R I Z O N

Columbus Business IT & Tech Resources

How-To Guides & Small Business IT Solutions

Actionable advice and troubleshooting steps to resolve common office tech issues in Columbus, OH.

Fixing Slow Office Wi-Fi

Learn how channel congestion, physical barriers, and outdated router firmware slow down your team’s connection—and how to fix it.

Wi-Fi Tips Guide

Basic Business Cybersecurity

Simple, non-technical steps every small office must take to prevent ransomware, phishing attacks, and unauthorized network access.

Cybersecurity Guide

3-2-1 Backup Strategy for Business

Why relying solely on cloud sync (like OneDrive or Google Drive) leaves your critical company files vulnerable to loss.

Backup Strategy Guide

Need On-Site IT Support for Your Columbus Business?

Get our $249 Flat-Rate Office Tech & Network Tune-Up. We optimize up to 5 workstations, organize network hardware, verify backups, and eliminate daily technical bottlenecks to protect your business from downtime.

Small Business IT Checklists & Downloads

Free downloadable templates to help office managers maintain hardware and streamline employee tech onboarding.

 

New Employee IT Onboarding Checklist

  A step-by-step PDF checklist covering account provisioning, device  security setup, and access permissions.

Download IT Onboarding Checklist (PDF)
 

Quarterly Office Network Health Audit

  A self-assessment guide for office managers to verify patch  status, router security, and UPS battery backup health.

Download Network Audit Template

Frequently Asked Questions

Common questions regarding our B2B IT support services and project turnaround times in Columbus, OH.

Our flat-rate $249 tune-up covers up to 5 office workstations, focusing strictly on PC performance, security, and stability. We run comprehensive malware and virus scans, remove junk files and bloatware, install critical OS security updates, disable startup hogs to boost boot speeds, and run pre- and post-tune-up speed tests to ensure your PCs are running peak-fast.

Yes, we offer tiered monthly maintenance plans starting at $299/month for up to 5 workstations, $549/month for 10 workstations, and $25/month for each additional PC. Available on flexible 3-, 6-, or 12-month agreements, every plan includes automated security patching, managed antivirus/EDR protection, routine disk cleanup, backup monitoring, and an allotted pool of monthly remote support hours. These retainers focus strictly on workstation health and helpdesk support; major server migrations or network projects are quoted separately.

For contracted maintenance clients, emergency support is available 24/7 with guaranteed priority response times, billed as a flat emergency dispatch fee plus standard labor only when used. For non-contract clients, emergency dispatch is subject to availability and starts at a $500 initial call-out fee plus our standard hourly repair rate. For standard non-emergency support requests, we typically respond within the same or next business day.